Chapter 13 & 14 Vocabulary

1.Tact: The ability to say and do things in a way that will not offend other people; and Integrity/Honesty, including loyalty and trustworthiness.
2. Empathize: Try to see things for their point of view and to gain an understanding of their situation.
3. Etiquette: Having good manners in dealings with other people
4. Conflict Resolution: a problem-solving strategy for settling disputes and finding solutons that will allow each side to "save face"
5. Diversity: Variety, where each group contributes something special
6. Stereotype: oversimplified and distorted belief about a person or group
7. Self- Directed: responsible for choosing their own methods fro reaching their goals
8.

Work Schedule Week # 20

Monday 1/19/09: 5 to 9
Tuesday 1/20/09: off
Wendesday 1/21/09: 5 to 9
Thursday 1/22/09: off
Friday 1/23/09: 5 to 11
Saturday 1/24/09: 5 to 11
Sunday 1/25/09: 9 to 6